Privacy Policy

Introduction

Welcome to image2prompt, an AI-powered platform operated by Zimoo Inc, specializing in image analysis and prompt generation.

Information Collection and Use

We collect the following types of data to provide you with a better service experience:

1. Account Information

   • What We Collect: Your name, email address, and other information provided during account creation
   • Purpose: Account management and customer support

2. Image Data

   • What We Collect: Images you upload for analysis and processing
   • Purpose: Providing image-to-prompt and image analysis services
   • Note: We do not permanently store your images; they are automatically deleted after processing
   • Formats: We support JPG, PNG, and WEBP formats with a maximum file size of 4MB

3. Usage Data

   • What We Collect: Information about how you use our services, including feature usage frequency and interaction patterns
   • Purpose: Improving service quality and user experience

4. Device Information

   • What We Collect: Device type, operating system, and browser information used to access our service
   • Purpose: Optimizing service performance and compatibility

5. Cookies

   • What We Collect: Small data files that help track user preferences
   • Purpose: Enhancing service functionality and personalizing experience

6. Payment Information

   • What We Collect: Payment method information required for transaction processing, order identifiers, transaction amounts, and timestamps
   • Purpose: Processing service payments, managing orders, and providing customer support
   • Note: Payment details (such as credit card numbers) are handled by trusted third-party payment processors (Stripe and Creem); we only store transaction identifiers and order information
   • Storage Duration: Payment records are retained for legal compliance and accounting purposes

7. Credit Usage Information

   • What We Collect: Information about your usage of free daily credits and purchased Power Pack credits
   • Purpose: Managing feature access, tracking credit expiration, and providing usage statistics
   • Note: This data helps us ensure proper service delivery and credit allocation

8. Language Preferences

   • What We Collect: Your preferred language settings
   • Purpose: Providing our services in your preferred language from our supported 15 languages
   • Note: This helps us deliver a better localized experience
   • Supported Languages: English, Spanish, French, German, Simplified Chinese, Japanese, Korean, Russian, Italian, Portuguese, Arabic, Hindi, Turkish, Vietnamese, and Indonesian

Data Storage and Security

Zimoo Inc implements industry-standard security measures to protect your personal information, including:

• Data encryption in transit and at rest
• Access control and authentication mechanisms
• Regular security audits and updates

Our data storage practices include:

• User account information is stored in secured databases
• Payment records are stored separately with restricted access
• Credit usage information is maintained for the duration of your account plus a reasonable period for analytical and support purposes
• Images are processed in memory and not permanently stored

Third-Party Service Providers

We work with the following categories of third-party service providers:

1. Payment Processors

   • Providers: Stripe and Creem
   • Purpose: Secure processing of payments
   • Data Shared: Necessary transaction information (amount, currency, order ID)
   • Note: These providers have their own privacy policies that govern how they handle your data

2. Cloud Services

   • Purpose: Hosting our application and databases
   • Data Shared: All data necessary to provide our services
   • Security: These providers meet high security standards and compliance requirements

Information Sharing and Disclosure

Zimoo Inc does not sell, trade, or transfer your personal information to third parties except:

• To process payments through our payment processors
• To comply with legal obligations
• To protect our or users' rights and safety
• With your explicit authorization

Policy Updates

We may update this privacy policy from time to time. Updated policies will be posted on this page with a revision date. We recommend checking this policy periodically for any changes.

Contact Us

If you have any questions or suggestions about this privacy policy, please contact us:

Email: support@image2prompt.net

Thank you for trusting and using image2prompt!

Last updated: June 13, 2025