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Privacy Policy

Introduction

Welcome to image2prompt, an AI-powered platform operated by Zimoo Inc, specializing in image analysis, prompt generation, and AI image creation services.

Information Collection and Use

We collect the following types of data to provide you with a better service experience:

1. Account Information

  • What We Collect: Your name, email address, and other information provided during account creation
  • Purpose: Account management and customer support

2. Image Data

  • What We Collect: Images you upload for analysis and processing
  • Purpose: Providing image-to-prompt, image analysis, and AI image generation services
  • Current Storage Policy: We do not permanently store your uploaded images; they are automatically deleted after processing
  • Future Service: We plan to offer users a private image storage service, where users can securely store their images with private access (accessible only to the owner). This service will help users retrieve their previously uploaded images conveniently
  • Generated Images: Images created through our AI generation service may be temporarily stored for delivery purposes and are automatically deleted after retrieval
  • Formats: We support JPG, PNG, and WEBP formats with a maximum file size of 4MB

3. Usage Data

  • What We Collect: Information about how you use our services, including feature usage frequency and interaction patterns
  • Purpose: Improving service quality and user experience

4. Device Information

  • What We Collect: Device type, operating system, and browser information used to access our service
  • Purpose: Optimizing service performance and compatibility

5. Cookies

  • What We Collect: Small data files that help track user preferences
  • Purpose: Enhancing service functionality and personalizing experience

6. Payment Information

  • What We Collect: Payment method information required for transaction processing, order identifiers, transaction amounts, and timestamps
  • Purpose: Processing service payments, managing orders, and providing customer support
  • Note: Payment details (such as credit card numbers) are handled by our trusted third-party payment processor (Stripe); we only store transaction identifiers and order information
  • Storage Duration: Payment records are retained for legal compliance and accounting purposes

7. Credit Usage Information

  • What We Collect: Information about your usage of free daily credits and purchased credit packs
  • Purpose: Managing feature access, tracking credit expiration, and providing usage statistics
  • Note: This data helps us ensure proper service delivery and credit allocation

8. Language Preferences

  • What We Collect: Your preferred language settings
  • Purpose: Providing our services in your preferred language from our supported 15 languages
  • Note: This helps us deliver a better localized experience
  • Supported Languages: English, Spanish, French, German, Simplified Chinese, Japanese, Korean, Russian, Italian, Portuguese, Arabic, Hindi, Turkish, Vietnamese, and Indonesian

Data Storage and Security

Zimoo Inc implements industry-standard security measures to protect your personal information, including:

  • Data encryption in transit and at rest
  • Access control and authentication mechanisms
  • Regular security audits and updates

Our data storage practices include:

  • User account information is stored in secured databases
  • Payment records are stored separately with restricted access
  • Credit usage information is maintained for the duration of your account plus a reasonable period for analytical and support purposes
  • Uploaded images are processed in memory and not permanently stored (current policy)
  • Generated images are temporarily stored for delivery and automatically deleted after successful retrieval
  • Future private image storage service will use encrypted storage with strict user-only access controls

Third-Party Service Providers

We work with the following categories of third-party service providers:

1. Payment Processors

  • Provider: Stripe
  • Purpose: Secure processing of payments
  • Data Shared: Necessary transaction information (amount, currency, order ID)
  • Note: Stripe has its own privacy policy that governs how they handle your data

2. Cloud Services

  • Purpose: Hosting our application and databases
  • Data Shared: All data necessary to provide our services
  • Security: These providers meet high security standards and compliance requirements

Information Sharing and Disclosure

Zimoo Inc does not sell, trade, or transfer your personal information to third parties except:

  • To process payments through our payment processor
  • To comply with legal obligations
  • To protect our or users' rights and safety
  • With your explicit authorization

Policy Updates

We may update this privacy policy from time to time. Updated policies will be posted on this page with a revision date. We recommend checking this policy periodically for any changes.

Contact Us

If you have any questions or suggestions about this privacy policy, please contact us:

Email: [email protected]

Thank you for trusting and using image2prompt!

Last updated: August 26, 2025